REFUND POLICY

Return and refund policy:
You have the right to cancel your order within 30 days without giving any reason.

The period to cancel an order is 30 days from the date of receipt of the merchandise or the date on which a third party (other than the carrier) designated by you takes charge of the delivered products.

To exercise your right to cancel, you must inform us of your decision by a clear statement.

You can inform us of your decision by sending an email to [email protected]

We will issue your refund within 30 days of receiving the returned item. We will use the same payment method that you used for the order and you will not incur any charges for this refund.

Return conditions:
For items eligible for return, please ensure that:

The item was purchased in the last 7 days
Goods in original packaging
The following items cannot be returned:

Offer customized or significantly customized products.
Merchandise that, due to its nature, cannot be returned, such as merchandise that deteriorates quickly or expires.
Sources that are not suitable for return for health protection or hygiene reasons and have been opened after shipment.
The supply of goods, after delivery, is by its nature inseparable from other goods.
We reserve the right, at our sole discretion, to refuse the return of any merchandise that does not comply with the above return conditions.

return the goods
The cost of returning the product is completely free and must be returned to the address provided by the seller, if you do not know the seller's address you must apply, use the chat to request a return.

We are not responsible for merchandise damaged or lost upon return. Therefore, we recommend secure and trackable courier services. We cannot issue refunds without actual receipt of the item or receipt of proof of return.

Gift:
If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit equal to the return amount. A gift card will be sent to you upon receipt of the returned product.

We will refund the gift giver if the item was not marked as a gift at the time of purchase, or if the gift giver mailed the order for delivery to you at a later date.

Contact Us
If you have any questions about our return and refund policy, please contact us at [email protected]